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Categorii: Diverse

Limba: Engleza

Data publicării: 2019

Editura: Ebury

Tip copertă: Paperback

Nr Pag: 320

ISBN: 9781785042065

Dimensiuni: l: 13.5cm | H: 21.6cm

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Descriere

Get what you want from even the most difficult charactersAll of us have to deal with difficult people. After 30 years' work - and unprecedented access to 2,000 hours of terrorist interrogations - they have developed a ground-breaking model of interpersonal communication.

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