A Diamond in the Rough

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A Diamond in the Rough
202,00 lei

Categorii: Neclasificate, Necatalogate

Limba: Engleza

Data publicării: 2023

Editura: Lannoo

Tip copertă: Paperback

Nr Pag: 260

ISBN: 9789401495462

Dimensiuni: l: 17cm | H: 24cm | 1.8cm | 536g

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A Diamond in the Rough
202,00 lei

Descriere

This book shows you how to build a customer-oriented corporate culture. Turn your rough diamond into a beautiful shiny jewel. Many companies have the intention to be customer-oriented, but only a few succeed in making the customer really happy. The key to success is building a customer-centric culture: a culture where both leaders and employees of an organisation are aware of their role towards the customer at all times. In this book you will learn in very concrete steps and clear tips on how you can develop a customer-oriented corporate culture. Success or failure is often in details and in having the right attitude.

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