Categorii: Diverse
Limba: Engleza
Data publicării: 2014
Editura: Bis Publishers
Tip copertă: Paperback
Nr Pag: 380
ISBN: 9789063692797
Dimensiuni: l: 17.5cm | H: 23cm | 3.1cm
This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking. A set of 23 international authors and even more online contributors from the global service design community invested their knowledge, experience and passion together to create this book. It introduces service design thinking in manner accessible to beginners and students, it broadens the knowledge and can act as a resource for experienced design professionals.