Categorii: Neclasificate
Limba: Engleza
Data publicării: 2010
Editura: Hodder Education Group
Tip copertă: Paperback
Chapter 1: Do you want to be assertive?
Chapter 2: The tactics we use to get along
Chapter 3: Knowing your rights
Chapter 4: Responsibilities
Chapter 5: Beliefs and values
Chapter 6: Becoming assertive
Chapter 7: Accepting and giving criticism
Chapter 8: Accepting and giving compliments
Chapter 9: Saying no
Chapter 10: Getting caught
Chapter 11: Anger and other feelings
Chapter 12: Changing others by changing yourself